I had a fantastic stay! The fantastic roof terrace views made breakfast special, and the clean, spacious shower was a great touch. Plus, the staff really went above and beyond to help us settle in comfortably!

Amazing NYC Stay with Outstanding Service!

We had an unforgettable trip! The hotel staff were incredibly accommodating, allowing us early check-in after a long flight. The breakfast near the lobby was delicious, with fresh bagels and great coffee. The view from our room was stunning, making our stay even more memorable. Highly recommend!

During our stay with the kids, we were delighted by the hotel's location, just a short walk from the Canal Street Subway. It made exploring the city easy. The room was comfy, and the kids loved the spacious layout, especially the cozy sofa bed!

My kids wished there were more kid-friendly dining options available on-site.

Fantastic location but has room for improvement

The hotel's location is unbeatable—right in the heart of Tribeca, a vibrant area close to Soho, making it easy to explore local dining and shopping. The room was spacious and equipped with a comfortable bed, though it did have a musty odor during our stay, which could use some attention. Additionally, the housekeeping could be improved as we often ran out of towels and toilet paper, requiring multiple calls to replenish them. Overall, it was a pleasant stay, but better attention to room maintenance and amenities would elevate the experience.

amazing service from sal at the front desk and perfect location near subway access

Extraordinary staff, lovely room, lovely views.

Just an appropriate option for a short stint in New York with all in all brilliant value for money. The check-in staff were friendly and helpful, which made the arrival more pleasant.

Club lounge offers a nice happy hour with free snacks and drinks. Elevators were slow and frequently out of service.

I loved the location—it’s a stone’s throw from Soho and Chinatown! The room was cozy, but the noise from outside was a bit distracting. The staff could've been more attentive. Overall, a decent stay! 😊

Loved the classy vibe and that stunning skyline view from the 17th floor! Super comfortable bed too, like sleeping on a cloud. The location is just perfect, right in the heart of Tribeca with loads of cute spots nearby!

But darling, the noise from outside was like a Broadway show I didn’t ask for. And good luck fitting your clothes in that closet – a flashlight was basically essential!

Loved the rooftop views and the happy hour vibes. The terrace on the 21st floor is a must-visit!

Felt welcomed into the family, nothing to complain about.

Great location with friendly staff. confusing wifi charges and crowded lounge at breakfast.

Couple’s great getaway

We had a Queen bed room with a spectacular view of the Empire State Building from the 1018 floor. The staff were outstanding and so helpful, making check in and out a breeze and answering all our questions about where to eat and what to see.

It wasn’t cheap, but still acceptable for what we got.

Ideal spot for short stays

The Club Level breakfast offerings were decent, I liked the addition of sautéed onions with the sausage. Also, every single hotel employee I interacted with was terrific, which surprised me, considering expectations.

It wasn't cheap, but the overall experience felt acceptable.

While the room was fine, I wasn't prepared for the blaring sirens from police and ambulances that kept me awake half the night, especially since my room faced the street. Also, the bathroom felt dated and could use some serious updates. the door design was awkward and tricky to handle. The lack of storage space was a bit frustrating too, with only a hanging closet provided—no shelves or drawers for unpacking. Lastly, I didn't realize how heavy the traffic would be in the area, which made the overall experience a bit more stressful than expected.

The location is quite good, making it easy to explore nearby neighborhoods like Chinatown and Little Italy. However, the experience was somewhat marred by the noise from the A/C units outside my room and the lack of warm water in the shower, which took quite some time to resolve. While the staff was polite and helpful, I expected better facilities for the price I paid. Overall, I appreciated the convenience of nearby dining options, but the stay could have been significantly better.